A wealth of information to help users make more informed legal choices.
Interactive built-in SMS, MMS, E-mail, AVM and other functionality.
A digital imaging module allowing true paperless functionality.
Passion, Logic & Execution through our Technology.
We provide more than just legal information: we provide answers.
We take the expertise of our team and distil it in a way that helps debt collectors get their work done.
* Debt Collection Management Software, Procedures & Strategies
* Call Centre Solutions & Mass Communications Facilitation
* Productivity Management & Strategic Consulting
* Skills Development Facilitation & Data Management
* Dialer and Systems Integration
Excalibur manages your debt collection workflows, your staff and the communication required to ensure successful debt recovery.
Excalibur includes sms and e-mail functionality and a digital imaging module allowing true paperless functionality.
Even though Excalibur integrates with all dialer types available in South Africa to ensure a productive Call Centre environment, its functionality is not limited to the Call Centre industry.
Excalibur accommodates all call centre-, pre-legal and legal processes and effortlessly handles volumes of matters at a time.
The Pro-Active Manager
The Pro-Active Manager is fondly known as Pam; and will see to a variety of critical functions, including inter alia the analysis of user performances, the management of user diaries and call queues and much, much more.
The Strategy Manager allows you to integrate your own collections strategies into Excalibur and gives you the functionality to adopt varying strategies dependent on your debt books attributes.
Excalibur’s Letter Campaign Manager allows you to auto-generate relevant documentation based on a variety of business rules analysed and re-applied daily.
The Prescription Manager safeguards you against the dangers of working on prescribed matters.
Cloud Computing places all your company’s business data on a centralised and secure server environment, which enables you to gain access from any authorised computer connected to the internet. Excalibur Cloud benefits include: * Gain remote access from anywhere in the world * Automatic backups done daily * Automatic software updates on a regular basis * No unnecessary server upgrade costs for on premise computing “The cloud is designed to make computing simplistic in scope and mobile for all levels of business development.”
As an added service, we have the following additional products available:
Digital dialer solutions with voice recordings.
Consulting regarding call centre optimisation.
Mass SMS messaging capabilities.
E-statements delivered to debtors via phone.
Integration with debit order solutions.
Financing and Rental of Software and Hardware.
What our clients have to say…
I would like to commend you and your entire team for the professional manner in which our migration to the Excalibur software program was handled. We have seen an immediate increase in staff productivity which we attribute directly to the use of Excalibur. It was a pleasure dealing with your professional team and we look forward to a long and mutually beneficial business relationship.
Ian King, Managing Partner and Director (Mooney Ford Attorneys & Fusion Asset Recoveries)
Excalibur is an intelligent and versatile workflow system which is both popular with our staff and supported by an energetic and capable team of developers and business analysts. The Futuresoft team can be justly proud in the role they played in successfully importing over 1 000 000 of our records onto the Excalibur system.
Andy McNabb, Managing Director and Co-Founder (RL Daly Inc)
Excalibur formed a fundamental part of the consolidation of our ventures into the new NBA/Nimble Group. We are proud to be a part of the FutureSoft family and to have their team as part of ours.
Marius Smith, Chief Operating Officer (Nimble Group, Norman Bissett & Associates and CreditWorx)
We have no doubt that with your excellent system further business opportunities will arise.
Jeff Norton, Managing Senior Director (Norton Lambrianos Inc)
I am proud to be part of a team with such a can-do attitude.
Attie Boshoff, General Manager Risk (Nashua)
The Excalibur System and the Futuresoft team have become an integral component of Revcos business. We are proud to have FutureSoft as our technology backbone for our current and future business.
Rob Kokott, Managing Director (Revenue Consulting)
FutureSoft gives our national firm two specific things:
- A brilliant system for our collections; and
- Service beyond compare
Jan Erasmus, Director (MacRobert Incorporated)
Excalibur has been an integral part of LGR's journey. Peter & his team supported us from the start, helped us grow our practice and today Excalibur is still a major ingredient in our collections recipe. The system is simple to use yet sophisticated in its application. We will certainly recommend Excalibur to any practitioner serious about collecting debt in a structured, efficient manner.
Erika Louw, Managing Director (LGR Incorporated)
Meet the team of Directors who creates and maintains our resources.