INTRODUCTION

FutureSoft is a South African software development house with international associations, developing software for use in the South African debt collection environment. FutureSoft has developed Excalibur, a highly effective Debt Collection Management System supplying users the ability to apply any of the following strategies:
  • Call Centre Debt Collection Processes (Pre-Legal)
  • Traditional Debt Collection Processes (Legal)
  • Section 57 and 58 Debt Collection Processes
  • Foreclosures
  • etc
Excalibur is compliant with the regulations of the National Credit Act and was developed by a team of technologists and lawyers who jointly have a number of decades’ experience in the debt collection industry, and who have been participants in the Call Centre manner of performing debt collection functions for years. As such, we believe that we understand the problems generally experienced in the high-volume debt collection arena and have particularly developed Excalibur to deal with those headaches.