We are hiring - Sales Consultant, Software Testing Specialist and Skills Development Facilitator - Apply HERE
Welcome to FutureSoft, the leader in the South African debt recovery software industry.

Our debt recovery software, called Excalibur, is used to manage debt collection workflows and strategies.
CAPABLE PERFORMANCES
Call Centre, Legal, Section 57 & 58, Foreclosures, Asset recovery & Credit management environments.
WEALTH OF INFORMATION
A wealth of information to help users make more informed legal choices.
INTERACTIVE COMMUNICATIONS
Interactive built-in SMS, MMS, E-mail, AVM and other functionality.
PAPERLESS FUNCTIONALITY
A digital imaging module allowing true paperless functionality.
PRODUCTIVITY MANAGEMENT
Passion, Logic & Execution through our Technology.
We provide more than just legal information: we provide answers.
We take the expertise of our team and distil it in a way that helps debt collectors get their work done.
- Debt Collection Management Software, Procedures & Strategies
- Call Centre Solutions & Mass Communications Facilitation
- Productivity Management & Strategic Consulting
- Skills Development Facilitation & Data Management
- Dialer and Systems Integration

Your debt collection management system
CLOUD COMPUTING SOLUTIONS
Use Excalibur in the cloud or in your own network
Cloud Computing places all your company’s business data on a centralised and secure server environment, which enables you to gain access from any authorised computer connected to the internet.
Excalibur Cloud benefits include:
- Gain remote access from anywhere in the world
- Automatic backups done daily
- Automatic software updates on a regular basis
- No unnecessary server upgrade costs for on premise computing
Excalibur Modules
THE PRO-ACTIVE MANAGER
The Pro-Active Manager is fondly known as Pam; and will see to a variety of critical functions, including inter alia the analysis of user performances, the management of user diaries and call queues and much, much more.
Pam User Performance Monitoring processes give you accurate statistics and management information on every user, allowing you to manage your staffs’ productivity and human resource requirements from a performance point of view.
Pam also allows you to manage users in pools, comparing their performances and productivity against bench-marked team members; and against their own historical performance.
THE CALL CAMPAIGN MANAGER
Let Excalibur integrate its Call Campaigns into your own digital dialer or make use of Excalibur’s generic dialer solutions to ensure that your staff always call the right numbers at the right time.
THE SMS MANAGER
Due to our close proximity to these networks, Excalibur has the ability to handle huge volumes of messages at a time.
THE STRATEGY MANAGER
Automate a multitude of actions and workflows based on your business rules and experience an immense improvement in productivity and efficiency as a result.
THE INTEGRATION MANAGER
The Integration Manager allows FutureSoft to configure integration profiles for you which will enable you to integrate into the systems of and supply statistical feedback information to various South African Banks, Retail Stores, Financial Institutions and Corporates.
THE STATISTICS MANAGER
This tool allows you to focus on the critical files at all times.
THE LETTER CAMPAIGN MANAGER
This improves communication and results in an advancement of collection ratios.
THE OUTSOURCE MANAGER
Base your outsourcing on your own business rules and experience automated dispatch of instructions as well as real-time feedback and reporting into your system.
Become a member of the ever-increasing Excalibur family and exploit the benefits of sharing the same system platform as your clients.
THE BRANCH MANAGER
Excalibur’s Branch Manager allows you to synchronise data from your Head Office to various branches and back, based on your business rules.
THE TEMPLATE MANAGER
Similarly, the Template Manager allows you to avoid being embarrassed by poor document-draftsmanship on behalf of your less articulate software vendor.
THE IMPORT MANAGER
Import Profiles allow the Import Manager to accurately analyse data supplied by the client and to auto-import into Excalibur, irrespective of the format it is supplied in.
THE PRESCRIPTION MANAGER
The latest amendments to the National Credit Act make it illegal to attempt any collections procedures on a prescribed matter, sanctioned with criminal prosecution. Excalibur brings with it peace of mind, allowing you to mitigate your prescription risk.
Additional Products
DIGITAL DIALER
CALL CENTRE
SMS FUNCTIONS
E-STATEMENTS
DEBIT ORDERS
We are DebiCheck compliant.

FINANCING
Testimonials
We have no doubt that with your excellent system further business opportunities will arise.
Excalibur is an intelligent and versatile workflow system which is both popular with our staff and supported by an energetic and capable team of developers and business analysts. The Futuresoft team can be justly proud in the role they played in successfully importing over 1 000 000 of our records onto the Excalibur system.
Excalibur formed a fundamental part of the consolidation of our ventures into the new NBA/Nimble Group. We are proud to be a part of the FutureSoft family and to have their team as part of ours.
I would like to commend you and your entire team for the professional manner in which our migration to the Excalibur software program was handled. We have seen an immediate increase in staff productivity which we attribute directly to the use of Excalibur. It was a pleasure dealing with your professional team and we look forward to a long and mutually beneficial business relationship.
FutureSoft gives our national firm two specific things:
- A brilliant system for our collections; and
- Service beyond compare
The Excalibur System and the Futuresoft team have become an integral component of Revcos business. We are proud to have FutureSoft as our technology backbone for our current and future business.
Excalibur has been an integral part of LGR’s journey. Peter & his team supported us from the start, helped us grow our practice and today Excalibur is still a major ingredient in our collections recipe. The system is simple to use yet sophisticated in its application. We will certainly recommend Excalibur to any practitioner serious about collecting debt in a structured, efficient manner.
About Us
FutureSoft was founded by the Rafferty Brothers and development expert Jan Agenbacht after they realised, in late 2005, that there was a pressing need in the South African debt collection arena for a software solution that would combine all the different technologies into a single user-experience.
Peter and Rob Rafferty, both practicing lawyers, possessed the debt collection skills as they had been active in the industry for the best part of the preceding two decades. Although their skills assisted Jan Agenbacht and his team to understand the inner workings of a high volume debt collection enterprise; it soon became evident that a person skilled in project management, data management and systems integration was needed to ensure the future of FutureSoft’s projects. Jaco Pierre Sonnekus, a life-long friend of the Rafferty Brothers and a man skilled in project- and data management as well as business analysis, solution definition, and configuration and deployment of solutions joined the team and completed FutureSoft’s Executive Team. Internally, each of these four Executive Members of the FutureSoft Team represent one of the four cornerstones of FutureSoft’s success, namely …
… Passion, Logic and Execution through our Technology

Management expert Rudolph van Schalkwyk joined FutureSoft as Director after spending a number of years in America. Shortly afterwards, Optimisation Specialist Sashin Thotha was also appointed as Director.
Together the Executive- and Management Teams manage over 70 staff members who ensure that FutureSoft clients are taken care of.
Excalibur is currently employed as the Debt Collection Management System of choice by numerous law firms and Debt Recovery Agencies across South Africa. In addition, a number of banks and many large South African corporates have installed Excalibur to deal with their own ‘early delinquency’ debtors and their outsource requirements.
Excalibur is integrated into all the Banks, many City Councils, telecoms companies, the SABC and numerous other credit providers.
Our Team

Peter Rafferty
Chief Executive Officer
- B.Proc, PEC SBL e-Commerce and Management
- Attorney for two decades
- Specialising in high volume debt collection
- Co-founded FutureSoft in 2006
- Lectured at Law Society of South Africa
- Author of numerous sets of business articles
South African Attorneys Journal - Journal of the Association of Debt Recovery Agents

Rob Rafferty
Chief Financial Officer
- B.Proc, Master’s Degree in Tax Law, ILPA
- Attorney for two decades
- Specialising in high volume debt collection
- Co-founded FutureSoft in 2006

Jan Agenbacht
Chief Technical Officer
- N6 Diploma in Telecommunications
- Advanced planning and programming
- Advanced solution design
- Microsoft SQL, ASP.Net, MVC, C#, Visual Basic, HTML5, Java Script & J-Query

JP Sonnekus
Chief Operations Officer
- Honours Degree in Business Administration
- Previously custodian Customer Data at Standard Bank
- Senior Project Management at Dimension Data and ABSA
- Advanced solution design and project implementation

Rudolph van Schalkwyk
Director
- B.Com
- Previously held positions of business management in the USA
- National and International Sales

Sashin Thotha
Director
- Previously held positions of management at two large debt collection companies
- In the debt collection industry since 1996
- Specialising in high volume debt collection
- Business Optimisation and Strategy
Contact Us
012 640 0000
Building 4
Hazel Close Office Park
141 Witch-Hazel Avenue
Highveld Techno Park
Centurion
info@futuresoft.co.za
Falcon Software (Pty) Ltd
Hazel Close Office Park
141 Witch-Hazel Avenue
Highveld Techno Park
Centurion