INTRODUCTION
Welcome to FutureSoft, the leader in South African debt recovery software industry.
Our debt recovery software, called Excalibur, is used to manage debt collection workflows and strategies.
CAPABLE PERFORMANCES
Call Centre, Legal, Section 57 & 58, Foreclosures, Asset recovery & Credit management environments.
WEALTH OF INFORMATION
A wealth of information to help users make more informed legal choices.
INTERACTIVE COMMUNICATIONS
Interactive built-in SMS, MMS, E-mail, AVM and other functionality.
PAPERLESS FUNCTIONALITY
A digital imaging module allowing true paperless functionality.
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PRODUCTIVITY MANAGEMENT
Passion, Logic & Execution through our Technology.
We provide more than just legal information: we provide answers.
We take the expertise of our team and distil it in a way that helps debt collectors get their work done.
* Debt Collection Management Software, Procedures & Strategies
* Call Centre Solutions & Mass Communications Facilitation
* Productivity Management & Strategic Consulting
* Skills Development Facilitation & Data Management
* Dialer and Systems Integration
Excalibur manages your debt collection workflows, your staff and the communication required to ensure successful debt recovery.
Excalibur includes sms and e-mail functionality and a digital imaging module allowing true paperless functionality.
Even though Excalibur integrates with all dialer types available in South Africa to ensure a productive Call Centre environment, its functionality is not limited to the Call Centre industry.
Excalibur accommodates all call centre-, pre-legal and legal processes and effortlessly handles volumes of matters at a time.
The Pro-Active Manager
The Pro-Active Manager is fondly known as Pam; and will see to a variety of critical functions, including inter alia the analysis of user performances, the management of user diaries and call queues and much, much more.
Strategy Manager
The Strategy Manager allows you to integrate your own collections strategies into Excalibur and gives you the functionality to adopt varying strategies dependent on your debt books attributes.
Campaign Manager
Excalibur’s Letter Campaign Manager allows you to auto-generate relevant documentation based on a variety of business rules analysed and re-applied daily.
Prescription Manager
The Prescription Manager safeguards you against the dangers of working on prescribed matters.
CLOUD COMPUTING SOLUTIONS
Use Excalibur in the cloud or in your own network
Cloud Computing places all your company’s business data on a centralised and secure server environment, which enables you to gain access from any authorised computer connected to the internet.
Excalibur Cloud benefits include:
* Gain remote access from anywhere in the world
* Automatic backups done daily
* Automatic software updates on a regular basis
* No unnecessary server upgrade costs for on premise computing
“The cloud is designed to make computing simplistic in scope and mobile for all levels of business development.”
ADDITIONAL PRODUCTS
As an added service, we have the following additional products available:
DIGITAL DIALER
Digital dialer solutions with voice recordings.
CALL CENTRE
Consulting regarding call centre optimisation.
SMS FUNCTIONS
Mass SMS messaging capabilities.
E-STATEMENTS
E-statements delivered to debtors via phone.
DEBIT ORDERS
Integration with debit order solutions.
FINANCING
Financing and Rental of Software and Hardware.
Testimonials
What our clients have to say…
FutureSoft Team
Meet the team of Directors who creates and maintains our resources.
Interesting Stats
Using the correct programs are crucial to any successful business.
Here’s everything you need to know about FutureSoft and why we are leaders in our field.
Get in touch with us
Feel free to contact us via the following channels.
Contact details
Office:
Design House,
121 Amkor Road,
Lyttelton Manor,
Centurion, South Africa
Post:
P O Box 9317,
Centurion,
0046, South Africa
Client Support Department:
012 640 0000 (Ext 2)
074 260 7665