Call Centre, Legal, Section 57 & 58, Foreclosures, Asset recovery & Credit management environments.
WEALTH OF INFORMATION
A wealth of information to help users make more informed legal choices.
Interactive built-in SMS, MMS, eMail, AVM and other functionality.
A digital imaging module allowing true paperless functionality.
Your debt collection management system
Excalibur manages your debt collection workflows, your staff and the communication required to ensure successful debt recovery.
Excalibur includes SMS, email and WhatsApp functionality and a digital imaging module allowing true paperless functionality.
Even though Excalibur integrates with all dialer types available in South Africa to ensure a productive Call Centre environment, its functionality is not limited to the Call Centre industry.
Excalibur accommodates all call centre, pre-legal and legal processes and effortlessly handles volumes of matters at a time.
Cloud Computing places all your company’s business data on a centralised and secure server environment, which enables you to gain access from any authorised computer connected to the internet.
Agents are able to make DebiCheck arrangements through Excalibur.
PAM - Excalibur's Pro-Active Manager
Call Campaign Manager
Letter Campaign Manager
Allows users to make their own Quick Notes. Prevents unnecessary typing and aids in avoiding human error.